We’re here to listen, talk and help.


Call an MHA Location Today

Essex: 973-509-9777
Morris: 973-334-3496
Passaic: 973-470-3142
Sussex: 973-579-4399

< Return to Overview

Program Coordinator – Integrated Case Management Services

  • Industry ICMS
  • Commitment Full-time
  • County Essex

Master’s Degree or the equivalent in social work, psychology, counseling or a related field with clinical training. Experience in staff supervision is preferred. Professional licensure preferred. Leadership and team-building skills to inspire staff energy and creativity and develop a milieu of mutual respect and teamwork. A genuine desire for in vivo provision of services and comfort in moving about in the communities of mental health consumers. Able to work a flexible schedule, including weekend and holiday hours with 24 hour/crisis availability. Proficiency in Microsoft Word or other word processing software required.  Excel, Access and PowerPoint a plus. Valid Driver’s License.


Overall responsibility for the operation of an ICMS team and its services, including:

Service availability through regular staff scheduling or provision of on-call or other back-up services, as appropriate. Adequate levels of staff supervision, skills development and support. Organization of the ICMS staff to assure continuity of services, range of available staff skills, including skills with mentally ill chemical abusers, and sufficient staff backup. Development and appropriate documentation of the various ICMS functions. Active participation in the Performance Improvement Committee activities. Identifying system resource gaps in service delivery. Responsible for ensuring case managers complete all required consumer electronic clinical record documentation in an accurate and timely manner. Participation in the local mental health, health and human services planning activities, and identification of resource gaps in these areas. Documentation of staff training and development activities; and all other activities necessary to access or directly provide consumer support services. Must meet all expected productivity levels, in regard to direct service provision to consumers. Ensure program compliance of ICMS Annex A(s). Ensure program compliance to all regulatory bodies. Contribute to development implementation, monitoring & updating of the ISP. Coordinate & manage service. Perform crisis intervention, as needed. Inter-agency coordination. Quality Assurance. Ensure completion of all paperwork. Record keeping as required by funding sources through the electronic clinical record software and/or accreditation agencies.

Ask about eligibility for our Retention Incentive Program after 6 months of employment.

Team Case Managers

Reports to
Program Director – Integrated Case Management Services

West Orange, NJ

Employee Rights under FMLA


MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Apply Now

Drop files here or
Accepted file types: txt, doc, docx, pdf, Max. file size: 50 MB, Max. files: 4.

    Make a Difference.
    Donate Today.

    Any contribution makes possible the enhancement of all our programs for the benefit of those we serve.

    Donate now